FaceTime missing on your iPhone 4? Here’s how to fix it.

I discovered today that FaceTime didn’t work on my iPhone 4: people couldn’t start FaceTime calls with me and I didn’t have any of the FaceTime buttons present. Turns out that this problem is caused when restoring from an iPhone 3G running iOS 4 — it seems the FaceTime on/off setting is imported from the iPhone 3G (which has it turned off as it doesn’t support FaceTime). Going into Settings > Phone and then flipping FaceTime on solved it for me.

Other people seem to have had to jump through a couple of extra hoops to get this to work, if flipping the switch didn’t get you going, take a look at this post over at the Rusty Brick blog.

Update 2010-08-22: Still having trouble? Did you jailbreak your iPhone 4? There’s something else that might stop this working too.

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35 thoughts on “FaceTime missing on your iPhone 4? Here’s how to fix it.

  1. I’d heard jailbreaking could affect FaceTime, but didn’t experience that problem myself — now I know it’s because I ran that update straight after running the jailbreak. Thanks for the additional info! :)

  2. Hi,

    I have got a new Iphone 4 without Facetime included ,is there a way to add this application again to my iphone?and how

  3. I have the solution!!!! I think… Some people like me don’t have the option in settings anymore to toggle on/of facetime on jailbroken Iphones. No need to restore. Just go to savemode when turning of your Iphone. Go to settings and the opttion to turn of facetime is there! Spread the word!!!

  4. @CoinOp! after the phone is in save mode what do you do??? I tried in my iphone 4 and still no option to turn it on??? please help!!

  5. @odali Normally you’ll only get there if something goes wrong with MobileSubstrate, I think. Safe Mode isn’t part of un-jailbroken iPhones (because MobileSubstrate isn’t there normally), but if you’re jailbroken, install SBSettings, it has a way to force Safe Mode, under the power setting I believe. I’m not jailbroken right now so can’t check myself.

  6. @Aaron B. Russell, thanks, I found an app in cydia that set my phone to save modem but I still cannot see the facetime on/off slider in settings> phone. By any chance do you know any fix for that issue

  7. In setting face time option is missing I can’t flip on/off button even in restriction my FaceTime is on. My phone is cydia unlocked. Any suggestion or help

  8. Hi, yes
    I just got a new iPhone 4 the white one and its not jailbroken but for some reason I went to the settings to activate facetime but the switch isn’t there…. So can’t activate it and on top of that I updated it to the latest version, can anyone help me on how to solve this?

    Thanks

  9. Hey

    Mine is afactory unlocked iphone. my face time icon has disappeared under mysterious conditions. in fact i bought it in Doha and was using facetime there. now i mooved to india and using vodafone and i dont find the Facetime On/Off button in settings-phone menu. please help. But i have another phone bought in doha being used here which has the Facetime Options.

  10. hi all I found an app in cydia that set my phone to save modem but I still cannot see the facetime on/off slider in settings> phone. By any chance do you know any fix for that issue

  11. My face time icon is missing and I only got my phone two days ago I have the iPhone 4 pls help me I just want it back on my screen .it stills work but only when making a call

  12. unblocked iphone4 purchased in dubai one month back now used in india no facetime icon found pl help

  13. hi,
    i dont have facetime on my iphone 4 , i checked settings and i couldn’t find it , i couldn’t find it anywhere !!! PLEASE HELP !!!
    justin :)

  14. Pingback: [4 - 4.3.5] FaceTime zniknął

  15. Thanks so much for having the answer to this I have been working on this for days and just spent chatting with an At&t person who had no clue what to do!!
    Now to call time warner to get the home phone working…gotta love technology!

  16. Thank you so much! I upgraded to iOS 4.3.5 and it seems it shut off my facetime. I went to make a “call” and it was gone. Didn’t even think to go in to settings until I saw this site. I can’t thank you enough. That’s the nicest feature in the iPhone4 and I thought I’d lost it!

  17. Facetime is blocked in UAE and it does not appear on my phone as well. how to get back facetime.

    regards
    Sheeraz

  18. i upgraded my iphone4 to ios5 and facetime is missing please how an i get it back to my phone.

  19. i bought a iphone 4s no facetime i followed the rusty brick instructios after yours and still nothing any more ideas?? ive met 2 different people with no face time or facetime settings in theyre phone

  20. You know, most iphone 4s doesn’t have facetime icon on the screen.
    Setting -> Phone.
    Under there you wont be seeing Facetime (on/off) setting.
    Because Under setting, right below phone setting, is facetime setting.

    When you want to contact someone through facetime, just go to
    Contact, select a phone number or email, and click on facetime logo/logo/name or whatever it say, thats it.

  21. i bought i phone 4 and face time is not there i checked every where but not there how i can fix please help me to short out this thanks

  22. upgraded my iphone4 to ios5 and facetime is missing please how an i get it back to my phone.

  23. I just got mu factory unlocked iphone 4s. my face time icon has disappeared under mysterious conditions. O tríed reset in general settings and nothing happened. Help please

  24. As someone mentioned above, Once you have set up your Face Time from the icon on the app screen (adding your email/phone) the icon will disappear. Then you go to your contacts and at the bottom of the contacts you will see an option to call someone by tapping on the Face Time button. It will then give you an option to contact them via their email or telephone number.

  25. Hey,
    Well i did look in phone and everywhere i dont want to like jailbreak it or reset it because it got handed to me by my mum and its a iphone 3gs i dont know what to do because i looked everywhere now i got facedial but it wont work like my besties who has got a ipod touch help me pls!

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